Terms of service

The rules that govern your use of vyos.

Please read these terms before ordering. By placing an order or creating an account, you agree to be bound by them.

Last updated · April 2026

01 Acceptance of terms

By accessing vyoslife.com, creating an account, or placing an order, you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the site. We may update these terms; the Last updated date above indicates the most recent version.

02 Product information and medical disclaimer

vyos products are dietary supplements. They are not intended to diagnose, treat, cure, or prevent any disease. These statements have not been evaluated by the FDA (US) or EFSA (EU). Consult a qualified healthcare professional before starting any supplement, especially if you are pregnant, nursing, taking medication, or have a medical condition.

We strive for accuracy in ingredient lists, dosages, and claims. Occasional typographical errors may occur. The current bottle label supersedes any website text in case of discrepancy.

03 Orders and pricing

All orders are subject to acceptance. We reserve the right to refuse or cancel any order, including for suspected fraud, resale, or shipping restrictions in your jurisdiction. Prices displayed in USD are converted to EUR or GBP at checkout using Shopify Markets; the currency at time of charge is final.

Promotional codes are limited to one per order unless stated otherwise. Codes cannot be combined with subscription discounts.

04 Subscriptions and billing

Subscriptions renew on the same day of each cycle. You can pause, skip, or cancel at any time from your account dashboard or by emailing support. We email a reminder 3 days before each renewal.

  • No setup fees, no cancellation fees.
  • No obligation to stay a minimum period.
  • Billing uses the payment method on file; update it in your account.
  • Failed renewals are retried twice; after the third failure the subscription pauses automatically.

05 Shipping and delivery

Shipping terms, carriers, and transit windows are detailed in our Shipping Policy. Title and risk of loss transfer to you at the carrier pickup. Lost, delayed, or damaged shipments are handled per that policy.

06 Refunds and returns

Our 90-day money-back guarantee is detailed in the Refund Policy. Refund eligibility and process are governed by that policy, which is incorporated by reference into these terms.

07 Intellectual property

All content on vyoslife.com, including trademarks, logos, copy, photography, and product formulations, belongs to vyos Life LLC or its licensors. You may not reproduce, distribute, or create derivative works without written permission. Brief quotations with attribution are permitted for editorial and academic use.

08 User accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify support immediately of any unauthorized access. We reserve the right to suspend accounts engaged in fraudulent activity, abuse, or chargeback misuse.

09 Limitation of liability

To the fullest extent permitted by law, vyos Life LLC is not liable for indirect, incidental, or consequential damages arising from use of our products or site. Our total liability in any dispute is limited to the amount you paid for the product in question. Some jurisdictions do not allow these limitations; in that case, the narrowest version enforceable applies.

10 Governing law and disputes

For US customers, these terms are governed by the laws of the State of Delaware, without regard to conflict of law provisions. Disputes are resolved through binding arbitration in Wilmington, Delaware, except for small claims court actions.

For EU and UK customers, the mandatory consumer protection laws of your country of residence apply and take precedence over any conflicting term above. You retain the right to file a complaint with your national consumer authority.

11 Contact

Questions about these terms or any dispute should be directed to legal@vyoslife.com or vyos Life LLC, 1209 Orange Street, Wilmington, DE 19801, USA.

Questions about this policy?

Our team replies within one business day. Reference the section number in the subject line for faster routing.

Contact our legal team